Terms and Conditions

1. About these terms

These Terms and Conditions govern use of Etaya’s corporate websites. Our India website is operated by Etaya Innovations Pvt Ltd and our Canada website by Etaya Labs Inc. By using the website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please stop using the website.

2. Permitted website use

You may browse the website and use it to learn about our work and make legitimate business inquiries. You must not use it for unlawful purposes, submit misleading or harmful material, attempt unauthorised access, interfere with its operation, or introduce malicious code.

3. Inquiries and project agreements

Website descriptions, case studies, estimates, and inquiry responses provide general information. Submitting a form or requesting a quote does not create a service contract or require either party to proceed.

Project scope, deliverables, timelines, fees, taxes, payment schedules, revisions, cancellation, refunds, confidentiality, support, and ownership are established in a separate written agreement or accepted proposal. That agreement takes precedence over these website terms for the relevant services.

4. Intellectual property

Website text, graphics, branding, designs, and other materials are owned by Etaya or their respective licensors and rights holders. You may view and use the website for personal or internal business evaluation. Reproduction, distribution, resale, or other commercial reuse requires permission from the relevant rights holder, except where applicable law permits otherwise.

Client names, logos, trademarks, and portfolio materials belong to their respective owners. Their appearance does not grant any rights to use them. Rights to project deliverables are governed by the relevant project agreement.

5. Information you submit

You are responsible for the accuracy of information you submit and for having permission to share it. Please do not send confidential business materials or sensitive information through general inquiry forms before appropriate arrangements are agreed.

We handle personal information as described in our Privacy Policy. Sharing a business inquiry allows us to review it and respond; it does not transfer ownership of your materials to Etaya.

6. Third-party websites and services

Our website may link to third-party websites or use external services. Those providers operate under their own terms and privacy policies. We do not control their content, availability, or practices.

7. Website information and availability

We aim to keep website information useful and accurate, but it may contain errors or become outdated. We may update, suspend, or remove website content and features. We do not guarantee uninterrupted access or that website content will meet every particular requirement.

Case studies, testimonials, and examples describe particular projects or experiences. They do not guarantee the same results for every project.

8. Responsibility and liability

To the extent permitted by applicable law, the website and its general information are provided on an “as available” basis without warranties as to completeness, accuracy, availability, or fitness for a particular purpose.

To the extent permitted by applicable law, Etaya is not responsible for indirect or consequential losses arising from use of, or inability to use, this website. Nothing in these terms excludes liability that cannot lawfully be excluded or limits mandatory consumer or other statutory rights. Liability for paid services is addressed in the applicable project agreement.

9. Questions and disputes

Please contact support@etaya.in first if you have a concern about the website so we can try to resolve it. The applicable law and dispute-resolution arrangements for a service engagement are set out in its written agreement. Nothing in these website terms removes rights or remedies available under mandatory applicable law.

10. Changes to these terms

We may revise these terms to reflect changes to the website or our operations. Updated terms will be posted here with a revised date and apply to future website use, subject to applicable law. Changes to signed project agreements follow the process set out in those agreements.